Visionary’s appointment of Rebecca Hicks strengthens company’s commitment to delivering best-in-class customer service and advancing networked AV innovation
Santa Barbara, Calif. (May 1, 2025) — Visionary, a leading global innovator in the AV-over-IP industry, announces the appointment of Rebecca Hicks as Technical Support Engineer. In this role, Hicks will provide in-depth technical expertise to support customers and help accelerate the development of new technologies to meet the growing demand for networked audio and video distribution solutions.
“We are thrilled to welcome Rebecca to the Visionary team,” said Scott Freshman, chief operating officer for Visionary. “Rebecca’s experience and passion for creating innovative, customer-focused solutions align with our mission. As we continue to grow, her expertise will be critical in enhancing our technical support services and advancing product development initiatives.”
Hicks brings extensive industry experience to Visionary, having spent seven years at The Farm as an AV Systems Engineer. During her tenure at The Farm, Hicks was instrumental in developing FarmAssist, an end-to-end service offering that covers design, engineering, quoting, procurement, programming, commissioning, training and post-installation support. In addition to her background in AV system design and programming, she has worked as a freelance live audio engineer and studio recording engineer. Her expertise spans cross-industry DSP programming, logic control programming, acoustic measurements, RF coordination and hardware testing and troubleshooting.
“I’m excited to join Visionary and contribute to a team that is driving innovation in networked AV,” said Hicks. “Visionary has become a leader in networked AV and is recognized for its best-in-class customer support. I look forward to supporting Visionary’s customers and helping push the boundaries of what’s possible with AV distribution.”
Hicks’ passion for connecting people to technology and devising innovative solutions will be invaluable as Visionary continues its strategic expansion. Her appointment highlights Visionary’s ongoing investment in experienced talent to support the company’s rapid growth and enhance its technical support and product development initiatives.
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